We are a small home-based family business selling high quality lead-free pewter figurines that we hand-paint and embellish with crystals in our pewter studio. There are only six employees here ... ourselves, two teenage sons (when they want to work), and our two dogs who always let us know when there's a delivery at our front door! Okay, let's face it ... it's just the two of us doing all the work, so we do appreciate your patience while we work on your order.
We are very proud of our two sons. Our youngest is a junior in high school. He hopes to pursue a career in either law (llike his grandfather) or computers (like his mother). Our oldest son is a freshman in college majoring in Chemistry. He hopes to continue on to medical school to become an anesthesiologist or plastic surgeon. He knows he has MANY years of studying ahead of him and is eager to face the challenges that will surely come his way.
As we mentioned, we have two wonderful dogs. Their main jobs (aside from sleeping, eating, and playing) are announcing deliveries and helping us unpack new shipments. Packing peanuts and shredded paper CAN be a lot of fun as they've discovered.
We like to provide custom service at a time when things have gotten way too impersonal. We realize that not everyone likes pewter figurines embellished and are always open to suggestions.
We don't claim to be the largest source, but our world-wide customers tell us that we're their best source for detailed embellished pewter figurines. It's been said that we're often imitated but never duplicated.
Our goal is to provide you with excellent service. We stay in touch during the entire transaction. We pride ourselves on packing with extreme care and prompt delivery and always use professional packing materials. Should there ever be a problem, we are here to resolve it as quickly as possible to your satisfaction. You need to help us by checking your package as soon as possible after it's delivered so you can let us know if there is any type of problem. We check every package at least twice before sealing it to make sure everything is correct. Packages are weighed and the weight is noted. This helps us after a package has been delivered because we can tell if everything has been included in your package. However, we're only human and do occasionally make a mistake. If there's a problem, you need to contact us within 3 business days.
